Customer Testimonials
Bought a car here. Costumer service was excellent. The person helping me was named A.J. He was extremely helpful. They have a costumer for life!
Driving from Phoenix to Salt Lake City a low coolant warning had me stop at Mercedes Benz of Flagstaff. I pulled in on a Friday around 8am and they got my car right in, ran a diagnostic and repaired a hose with a small leak within about an hour. These guys are the best! If you live in Flagstaff, Prescott, or anywhere around Northern Arizona you would be crazy to buy a Mercedes anywhere else! This dealership has a great selection of cars and as I found out a top notch service department!
Driving from Phoenix to Salt Lake City a low coolant warning had me stop at Mercedes Benz of Flagstaff. I pulled in on a Friday around 8am and they got my car right in, ran a diagnostic and repaired a hose with a small leak within about an hour. These guys are the best! If you live in Flagstaff, Prescott, or anywhere around Northern Arizona you would be crazy to buy a Mercedes anywhere else! This dealership has a great selection of cars and as I found out a top notch service department!
Outstanding team of people, super courteous and professional. I was traveling from CA to CO a couple weeks ago. I noticed oil stains under my diesel Mercedes vehicle when I was stopping. I decided to take it to Mercedes dealership in Flagstaff, AZ (as it was on the way), drove up in the morning without an appointment to check on that leak. Not only was I and my dog treated with the utmost respect, but the guys understood we were on the road (and fully loaded), and provided a speedy spot on service on the vehicle while we waited in relaxing state of the art comfortably air conditioned lobby, where they even had a section loaded with custom made dog cookies. My dog had a ball eating one, after parading it with pride around the floor. Shortly we were on our way to Colorado with a changed part and I was confident enough that my vehicle would not have problems on the road. 1,500 miles after it still runs well and no more oil leaks developed. These people know what they are doing. I can not thank them enough for the stellar service they have performed and saving me money. Recommended.
Speaking of the Service department: they are fantastic. See James, he will treat you right.
I have nothing but love for this dealership, they really have surpassed any dealership experience I've ever had. Kelly is a 5 star tech
Great dealership experience, very friendly staff in a beautiful new building.
Thank you so much for your patience and staying after hours into the late evening to help us decide on which car was best for us. You guys were so great and lots of fun too! We have been shopping for a while for a car and never did we get service like we did at your store. We highly recommend Mercedes Benz of Flagstaff. We wouldn't hesitate to purchase from you again. Thanks so much to John our Salesman, Jimmy and AJ! Everytime we have been in everyone has been so accommodating! Thank you again!
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