Customer Testimonials

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DealerRater Aug 27, 2020

SERVICE REVIEW - We were driving through Arizona on our way to new mexico and had an unexpected oil leak that cause the engine to smoke. It was thankfully a minor issue that they were able to fix and get us back on the road in under two hours thanks to the service manager and the technicians.

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DealerRater Nov 2, 2019

Heading cross country stopped here to get tires checked due to dash memo. Dustin did a great job, greeting us, showing how to read and reset tire pressure sensors. Washed the car while we had a beautiful center to sit in and enjoy. What awesome Customer Service! Thanks Mercedes Dealership in Flagstaff!

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DealerRater Dec 22, 2017

I found the Mercedes-Benz dealership in Flagstaff to be wonderful to deal with. My Mercedes Sprinter van wouldn't start and I had it towed to Flagstaff. The battery was weak and they replaced it. Batteries for those vehicles are not cheap, but they completed the work quickly. However, the problem persisted and I had to bring it back it. Every step of the way, I was treated as if I was their only and most cherished customer, going out of their way to help in whatever way they could. The second time, the van was in for a few ...

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DealerRater Oct 29, 2016

I could not have been happier with my sales experience and the way I am treated as a customer. I absolutely dreaded the experience of having to purchase a new car and the entire staff have been helpful and friendly. Greg Ring, sales manage, has gone not of his way to make me feel like a VIP. Greg Szymanski, service manager has been very responsive. I had told my sales person, Lucius, exactly what I was looking for in a used car and my expectations were exceeded. I will probably have the car for many years! However, I will certainly ...

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DealerRater Sep 4, 2016

Best Service experience yet. I have gone to 2 other Mercedes dealerships but this one went above and beyond when my car broke down on freeway.

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