The First to Bear the Mercedes-EQ Badge

Frequently Asked Questions

Where can I find public charging stations and are there enough where I live?

There are thousands of electric car charging stations all across America, and more are popping up every day. But if you’re unsure what’s near you, head to the ChargePoint website. Here you can see all of the charging stations in your area and plan possible trips to see where you can recharge along the way.

What equipment do I need to charge at home?

We recommend installing a Level 2 charger in your home, that will allow you to charge much faster than a traditional household wall outlet. Your Mercedes-Benz dealer will be happy to help you set up the installation.

How often do I need to charge and how long does it take?

Every electric vehicle is different. For example, the EQS can go from 10% to 80% in just 31 minutes using a DC fast charging unit (maximum 200kW), and chances are, you will never have to go from empty to full to get where you need to go. In most cases, people charge at home and at work, when their car is parked and they’re busy doing other things.

Are Mercedes-EQ vehicles safe?

In many ways, electric vehicles are actually safer than their gas-powered counterparts. Firstly, they don’t carry gasoline, which makes them inherently safer. Instead, they’re powered by Lithium-ion batteries, which carry risks of their own. However, Mercedes-EQ vehicles are designed to mitigate that risk with specific parts that keep the battery cool and disable it in the event of an accident.

Are Mercedes-EQ vehicles only for local driving or can I take it on a road trip?

The common myth is that electric vehicles can only go a short distance. What’s important to remember is that you can typically do all your daily driving (and more) on just one charge. But if you do want to road trip, Mercedes-EQ has partnered with Electrify America for two years of complimentary 30-minute charging sessions. Electrify America has a nationwide network of more than 2,600 DC Fast Chargers and are expanding more as time goes on. To get a better idea, try planning a trip using the trip planner on the Electrify America website.

Do electric vehicles perform as well as gas-powered vehicles?

Yes. In fact, they perform even better in areas like torque and acceleration. Because the drive system is electric as opposed to mechanical, the reaction is instant, without the lag of a typical gas engine. At the same time, electric vehicles are quieter and smoother for a more pleasant driving experience.